Social Media Crisis & Trolls

Social Media Crisis & Trolls

A social media crisis almost always is started by a disgruntled customer who went online, perhaps on Twitter, to post his grievances, and his complaints went viral. It’s not a crisis in the traditional sense, but still, you need to prepare in advance and have policies...
Episode 3: Michael J. Mika

Episode 3: Michael J. Mika

Welcome to Episode #3 of the Media Pro Spotlight podcast. In this episode, Mike Mika, former executive editor at Today Media’s Delaware Business Times and digital media expert, explains why all of us must think of ourselves as digital publishers, why print is...